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Collection Specialist

1 week ago

Taguig, National Capital Region, Philippines Welsend Global Services Full time

Join Welsend Global Services as a Collection Specialist and be part of a dynamic team responsible for managing delinquent accounts in a professional and courteous manner.

About the Role
  • Making outbound calls to customers with overdue payments, discussing payment options and negotiating terms to bring accounts current.
  • Meeting performance targets related to call volume, collection rates, and customer satisfaction.

Key Requirements:

  • Strong communication and negotiation skills with ability to handle difficult conversations professionally and empathetically.
  • Willingness to learn in a fast-paced environment with at least 2-3 years' experience in debt recovery.
  • College graduate or undergraduate degree required.

Benefits include working on-site in Taguig City with day shifts, six days a week. If you're ready to take your career to the next level, apply now