Metering Data Specialist

4 days ago

Marikina City, National Capital Region, Philippines beBeeData Full time ₱2,500,000 - ₱4,000,000
Job Overview

The Metering Support Assistant plays a pivotal role in the SmartEnergy Management Department, ensuring the accurate management of meter data across a diverse client portfolio. This involves monitoring data quality, resolving data issues, coordinating with meter providers, and leveraging internal systems effectively.

This position requires strong organisational and communication skills, attention to detail, and teamwork. The ideal candidate will possess excellent planning, time management, and self-organisation skills, as well as a results-driven approach.

Key Responsibilities:
  • Identify and request missing or substituted meter data.
  • Manually upload and verify data in the internal CRM system.
  • Monitor and resolve issues related to solar and substituted data.
  • Escalate unresolved data issues to the Meter Leader.
New Data Feed Management:
  • Review and activate new meter data feeds.
  • Manage CRM tickets related to new feed activations.
Stakeholder Communication & Support:
  • Provide responsive service to internal and external stakeholders.
  • Coordinate with meter providers and retailers for data access.
  • Respond promptly to internal team queries.
System & Record Maintenance:
  • Ensure accuracy of data in internal systems and service records.
  • Maintain up-to-date and consistent customer records.
General & Team Responsibilities:
  • Participate in team collaboration and knowledge sharing.
  • Support reporting tasks and ad hoc departmental needs.
  • Engage in ongoing training and development.
  • Uphold data confidentiality and service standards.
  • Take ownership of task quality and timeliness to meet KPIs.
Requirements:
  • Minimum 3–5 years of experience in a similar role, supported by a relevant degree in Business Administration, IT or Data Analytics, or a related discipline.
  • Data entry experience required, with experience in a metering, energy services, utilities, or data-intensive environment highly desired.
  • Microsoft Office proficiency is essential.
  • Strong communication skills (verbal and written).
  • Excellent planning, time management, and self-organisation.
  • Strong initiative, resourcefulness, and results-driven approach.
  • Good interpersonal skills and a collaborative mindset.
  • Customer service experience preferred.
Benefits:
  • Work from home.
  • Monday to Friday 7:00AM – 4:00PM PHT (adjustments will be made for AU daylight saving time).
  • Opportunities to work with leading companies in Australia and beyond.
  • Comprehensive HMO and government-mandated benefits.
  • Training programmes for career development.
  • Engaging company outings, team activities and wellness sessions.
  • Supportive, inclusive culture.
  • Dedicated managers focused on your growth and success.

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