Senior Customer Experience Representative

1 week ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱25,000 - ₱32,000
Job Description

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and resolving complex issues.

You will be responsible for handling customer inquiries, addressing concerns, and providing timely solutions to ensure customer satisfaction.

Our team works together to maintain a high level of professionalism and ensure that every interaction with our customers leaves a lasting positive impression.

We foster an environment where collaboration, teamwork, and open communication thrive, enabling our representatives to grow professionally and personally.

As a key member of our team, you will have the opportunity to develop your skills, take on new challenges, and contribute to our organization's mission.


Required Skills and Qualifications
  • Education: At least Sr. High School graduate (or high school graduate in old curriculum), vocational degree of any course, or its equivalent
  • Work Experience: At least 6-months to 1-year work experience in a call center company is required
  • Skills: Good verbal and written communication skills, Basic knowledge in computer navigation and MS Office applications, Strong interpersonal and relationship building skills, Customer Service Orientation, Active listening Skills, Problem Solving Skills, Effective Communication, Teamwork and Collaboration, Technology Skills (job-related technical skills)

Benefits

As an equal opportunity employer, we provide a supportive work environment where everyone has the opportunity to grow and succeed. We value diversity, equity, and inclusion, and strive to create a workplace culture that promotes these values.

We offer opportunities for professional development, career growth, and advancement within the organization. Our comprehensive benefits package includes competitive pay, flexible scheduling, and a range of employee perks and discounts.


Others

At our organization, we believe in maintaining a healthy work-life balance. We offer various programs and initiatives to support our employees' well-being, including employee wellness programs, mental health resources, and access to employee assistance programs.

Join us in shaping the future of customer service and experience the difference that comes with working for a leading organization in the industry.

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