Digital Experience Specialist

2 days ago

San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱6,000,000 - ₱8,000,000
About the Role

We are seeking a Digital Customer Representative to support our global customers who have implemented our platform and provide them with an exceptional customer experience.

This role will play a key part in supporting our customers across the globe by executing the digital transformation of our customer experience.


  • Develop, manage and maintain the digital customer experience for all assigned customers
  • Perform day-to-day management and maintenance of digital tools and consistently promote and assist with the implementation of process improvement
  • Identify opportunities for reducing repetitive and time-consuming tasks by streamlining using automation
  • Monitor the digital customer journey outcomes and identify opportunities and risks
  • Own communication in the customer success inbound queue, directing the customer to the appropriate resources and contacts to achieve their goals
  • Deploy data-driven automated implementation and adoption activities and track customer progress through implementation to ensure success
  • Develop and enable digital campaigns at scale and create and maintain response templates for frequently asked customer questions and communications
  • Ensure data integrity standards are maintained in Gainsight and Salesforce as it relates to customer engagement tracking and product utilization
  • Assist in the coordination of customer success led webinars & campaigns
  • Collaborate with stakeholders on webinar content
  • Own inbound opportunity generation and qualification through mail campaigns, webinars and other means
  • Review and analyze the customer base to identify and surface growth opportunities to the Sales Account Executive
  • Develop and execute action plans from feedback and survey data
About You

To be successful in this role, you should have:

  • A college degree (Bachelor or equivalent)
  • Exceptional English communication skills, both written and verbal
  • Experience building one:many digital campaigns with efficient processes
  • Capacity to set correct expectations and manage issues to completion
  • Multitask and prioritise tasks in a changing environment
  • Strong team mentality, utilising internal and external resources strategically and tactically
  • Demonstrated ability to solve problems and seek solutions

  • Digital Advertising Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeDigitalAdvertising Full time ₱3,759 - ₱6,328

    Job Title: Digital Advertising SpecialistAre you an expert in digital advertising with a passion for driving business growth? Do you have a keen eye for detail and a knack for analyzing complex data?We are seeking a highly skilled Digital Advertising Specialist to join our team. As a key member of our marketing department, you will be responsible for...

  • Digital Marketing Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeMarketing Full time ₱4,000,000 - ₱5,200,000

    Job Title: Digital Marketing SpecialistThis role is focused on developing and implementing data-driven marketing strategies to drive user acquisition and retention.We are looking for a highly skilled Digital Marketing Specialist who can conduct market research, create target audience segments, plan and execute paid media campaigns across multiple channels,...

  • Digital Marketing Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeMarketing Full time ₱400,000 - ₱500,000

    Job Title: Digital Marketing SpecialistWe are seeking a skilled Digital Marketing Specialist to drive performance across paid campaigns, SEO, and data tracking. This is a long-term role with real autonomy and ownership.The ideal candidate will have solid experience with Google Ads and Meta Ads, as well as expertise in Google Tag Manager and Google Analytics...

  • Digital Marketing Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeDigitalMarketing Full time $50,000 - $80,000

    Job OpportunityDigital Marketing SpecialistThis is an exciting opportunity to work as a digital marketing specialist. We are seeking a highly skilled and experienced professional to join our team.Key ResponsibilitiesSocial Media Management - Create engaging content calendars and drive growth across platformsCreative Design - Produce high-quality graphics,...

  • Digital Advertising Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeAdvertising Full time ₱50,000 - ₱70,000

    Job DescriptionOur team seeks a skilled and detail-oriented Ad Operations Specialist to join our ranks. The ideal candidate will be responsible for executing the end-to-end setup and launch of digital ad campaigns across multiple platforms, including Google Ads and Microsoft Advertising.The successful Ad Operations Specialist will execute tasks with...

  • Digital Transformation Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeTransformation Full time A$110,000 - A$140,000

    Job Description:We are seeking a skilled Digital Transformation Specialist to join our team. The ideal candidate will have experience in web development, digital marketing, and project management.Responsibilities:Implement custom web designs and develop websites on Shopify and WordPress (Elementor)Optimize website performance, reduce technical debt, and...

  • Digital Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeSupport Full time $60,000 - $80,000

    Job Title: Digital Support Specialist", "Job Description", "As a Digital Support Specialist, you will be responsible for providing administrative and communication support to fast-growing startups in a fully remote position. Your role will involve drafting emails, handling business communications, taking video conferences, interfacing with clients and...

  • DTC Digital Transformation Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeDigital Full time ₱360,000 - ₱480,000

    Job Title: DTC Digital Marketing Specialist">Digital Transformation & E-commerce Expertise RequiredWe are seeking a highly skilled and proactive individual to join our agile team as a DTC Digital Marketing Specialist. This exciting role involves overseeing the execution, management, and optimization of paid advertising campaigns across major...

  • Digital Marketing Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeDigitalMarketing Full time ₱600,000 - ₱800,000

    Unlock Your Potential as a Digital Marketing SpecialistWe're seeking a highly skilled professional to drive unparalleled results across multiple digital channels.About the RoleIn this exciting challenge, you'll work with various platforms including Google, YouTube, Facebook, Instagram, LinkedIn, and more to generate game-changing outcomes for our clients.Key...

  • Digital Creative Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCreative Full time ₱3,000 - ₱24,000

    We are seeking a talented Digital Creative Specialist to join our team.Key Responsibilities:Create innovative and visually appealing digital content, including websites, social media graphics, and YouTube thumbnails, that capture audience attention and drive engagement.Develop and maintain a cohesive brand identity across all visual materials, ensuring...