Collections Associate

1 week ago

Manila, National Capital Region, Philippines beBeecollections Full time ₱1,374,000 - ₱1,815,000
About the Job

We are seeking a highly skilled Collections Associate to join our team in Ortigas.

This role plays a key part in supporting our credit and collections efforts by driving productivity, resolving customer concerns, generating reports, and contributing to team strategy execution.

Key Responsibilities:

  • Achieve collection productivity targets through negotiation, persuasion, and necessary follow-ups
  • Support co-collection associates in meeting team targets
  • Ensure prompt and effective resolution of customer feedback
  • Assess team outputs against standards and assist with strategic execution
  • Provide timely and accurate MIS reports (daily, monthly, ad hoc)
  • Lead cross-functional initiatives and coordinate with related units/departments
Requirements

To succeed in this role, you will need:

  • Graduate of any 4-year course; preferably in Accountancy, Management, or Banking and Finance
  • At least 1 year of experience in credit & collections and/or customer service
  • Proficient in MS Word and Excel (intermediate to advanced level)
  • Strong communication and problem-solving skills
  • Detail-oriented and organized
  • Willing to accept a 6-month fixed-term employment
  • Able to work independently and as part of a team
Benefits

As a valued member of our team, you can expect:

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth

EastWest offers a dynamic work environment that empowers employees to drive their careers and grow professionally.

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