Customer Experience Representative for Healthcare

6 days ago


Quezon City, National Capital Region, Philippines Jocsoncollege Full time
About the Job

Career Opportunities: We are seeking a skilled Customer Experience Representative for Healthcare to join our dynamic team at Carlos Hilado Memorial State University.

In this role, you will play a critical part in creating positive experiences for our customers through outstanding customer service, product knowledge, and sales skills.

Your main objective will be to handle customer inquiries via phone, email or chat, provide product information, resolve customer complaints, and promote products or services.

You will also be expected to analyze customer feedback, identify areas for improvement, and implement changes to enhance customer satisfaction.

Key Responsibilities
  • Handle customer inquiries via phone, email or chat.
  • Provide product information and resolve customer complaints.
  • Analyze customer feedback and implement improvements.


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