Account Administration Manager

4 days ago


Manila, National Capital Region, Philippines Yulon Finance Philippines Corporation Full time

Job Description

The Sales Admin/Customer Relation role at Yulon Finance Philippines Corporation involves building and maintaining strong relationships with clients, ensuring timely collections, and supporting sales administration tasks.

Key Responsibilities:

  • Develop and maintain positive relationships with clients to ensure continued business and payment compliance.

  • Regularly follow up on outstanding balances and work towards timely collections.

  • Collaborate with Account Officers to assess client accounts, address concerns, and implement solutions for overdue payments.

  • Negotiate payment terms and settlement arrangements with clients while adhering to company policies.

  • Provide detailed reports on collections, payment trends, and account status.

  • Resolving disputes and addressing client concerns related to payments and contracts.

  • Maintain accurate records of all communications and transactions with clients.

  • Ensure compliance with legal and regulatory requirements regarding debt collection.

  • Manage and update customer records in the system to ensure accurate client data tracking.

Qualifications:

  • Bachelor's degree in Business Administration, Finance, Accounting, or a related field.

  • At least 2-3 years of experience as Sales Admin/Marketing Assistant/Tele Collector.

  • Strong negotiation and communication skills with the ability to handle difficult conversations professionally.

  • Ability to analyze financial data and assess client payment capabilities.

  • Knowledge of credit and collection processes, financial agreements, and legal frameworks.

  • Proficiency in MS Office applications (Excel, Word, Outlook).



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