Cloud Computing Support Professional
1 week ago
About the Role
This role involves working closely with our presales team to provide technical support and expertise. As a technical support specialist, you will be responsible for providing documentation, drawing, quotation, cost calculations, and analysis to support our sales activities in Asia. This is a great opportunity for someone looking to develop their career and gain valuable experience in the field.
Responsibilities
- Provide technical support to our Asia presales team, including documentation, drawing, quotation, cost calculations, and analysis.
- Generate technical designs, costs, and prices, inputting data into systems under the guidance of our Asia Presales team.
- Coordinate post-sales activities with clients and internal teams during Asian hours.
- Communicate with suppliers regarding cost and solution optimizations.
Requirements
- Bachelor's degree in Computer Science, Electronic Engineering, Information Engineering, or related fields.
- 3-5 years of experience in telecom network, cloud computing, or IT-related technical support roles.
- Good understanding of telecom networks, undersea cables, Ethernet WAN, TCP/IP, BGP4 routing.
- Fluent English required; proficiency in other languages an advantage but not essential.
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