Cloud Computing Support Professional

1 week ago


Davao City, Davao, Philippines BSO Full time

About the Role

This role involves working closely with our presales team to provide technical support and expertise. As a technical support specialist, you will be responsible for providing documentation, drawing, quotation, cost calculations, and analysis to support our sales activities in Asia. This is a great opportunity for someone looking to develop their career and gain valuable experience in the field.

Responsibilities

  • Provide technical support to our Asia presales team, including documentation, drawing, quotation, cost calculations, and analysis.
  • Generate technical designs, costs, and prices, inputting data into systems under the guidance of our Asia Presales team.
  • Coordinate post-sales activities with clients and internal teams during Asian hours.
  • Communicate with suppliers regarding cost and solution optimizations.

Requirements

  • Bachelor's degree in Computer Science, Electronic Engineering, Information Engineering, or related fields.
  • 3-5 years of experience in telecom network, cloud computing, or IT-related technical support roles.
  • Good understanding of telecom networks, undersea cables, Ethernet WAN, TCP/IP, BGP4 routing.
  • Fluent English required; proficiency in other languages an advantage but not essential.


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