User Account Administrator

6 days ago


Taguig, National Capital Region, Philippines PCMag Full time

User-Centric Approach

VIPRE Security Group takes pride in delivering innovative cybersecurity solutions that prioritize user experience and satisfaction. As a User Account Administrator, you will be responsible for streamlining the onboarding and provisioning process, ensuring seamless access to essential systems and tools for our users.

Your Core Responsibilities

  • Manage and configure user accounts in various enterprise applications, including Office 365 and Google Workspace.
  • Work closely with stakeholders to synchronize provisioning processes with onboarding workflows.
  • Contribute to maintaining accurate documentation of onboarding procedures, access control policies, and provisioning workflows.
  • Troubleshoot and resolve technical issues related to user access, escalating when necessary.
  • Maintain high-quality customer service standards while resolving user access-related issues.

Your Required Skills

  • Experience in IT administration, user provisioning, or a related field.
  • Knowledge of single sign-on (SSO) and multi-factor authentication (MFA).
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a remote team environment.


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