Assistant Vice President Quality Assurance

2 weeks ago


Cebu City, Central Visayas, Philippines EXL Service Philippines, Inc. Full time

We are seeking a dedicated and experienced Quality Assurance Lead Assistant Manager to join our team at EXL Service Philippines, Inc.

About the Job

The Quality Assurance Lead Assistant Manager will oversee the setup of Quality Compliance function for business processes in coordination with Operations and/or Migrations Team.

This role demands high level of analytical skills to identify improvement areas and drive compliance in business processes to internal standards and third-party certification standards.

Main Responsibilities:
  • Develop and implement strategies to improve quality performance and ensure compliance to QSD.
  • Collaborate with Customer Experience team to drive improvement in C-Sat and soft skills.
  • Actively work with GB / BB to identify improvement areas and/or in improvement projects and initiatives like AIM.
  • Provide training and mentoring to QCAs on quality tools and concepts (eg., QC Induction program).
About Our Ideal Candidate
  • Our ideal candidate will have experience in Insurance and be knowledgeable with QA tools.
  • Must know how to do RCA.
  • A bachelor's degree in related field or equivalent experience is required.


  • Cebu City, Central Visayas, Philippines EXL Service Philippines, Inc. Full time

    We are searching for a highly skilled Assistant Vice President Quality Assurance to join our team at EXL Service Philippines, Inc.About the RoleThe Assistant Vice President Quality Assurance will lead the development and implementation of strategies to improve quality performance and ensure compliance to QSD.This role requires collaboration with Operations...


  • Iloilo City, Western Visayas, Philippines DBC Homes Full time

    Vice President OperationsDBC Homes is driven by the commitment to "Building Your Healthy Home".Our Vision:To build thriving communities where health and wellness are a Way of Life.Role DescriptionThis is a full-time on-site role for a Vice President of Operations, based in Iloilo. The Vice President will oversee day-to-day operations, ensure efficient P&L...


  • Cebu City, Central Visayas, Philippines Nexus Recruitment Group Full time

    Assistance Vice President, Total Rewards PHWhat we offerAt HCM Nexus, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits and perks, including:Generous paid time off and holiday allowanceOpportunities for professional development and career...


  • Cebu City, Central Visayas, Philippines NUSTAR Resort Full time

    Job SummaryNUSTAR Resort is seeking a highly skilled Vice President of Risk Governance to join our team. In this role, you will be responsible for developing and implementing risk governance policies and procedures, as well as overseeing risk management activities across the organization.The ideal candidate will have a strong understanding of risk management...


  • Iloilo City, Western Visayas, Philippines DBC Homes Full time

    Company DescriptionDBC Homes is dedicated to "Building Your Healthy Home" through environmentally friendly community developments.Our Vision:To build thriving communities where health and wellness is a Way of Life.Role DescriptionThis is a full-time, on-site role located in Iloilo for a Vice President of Finance. The Vice President of Finance will be...

  • Executive Assistant

    2 weeks ago


    Cebu City, Central Visayas, Philippines Austal Philippines Pty Limited Full time

    About the roleThe role is responsible for providing high-level administrative support to the Vice President and the rest of the management team as requested and as time permits. The role serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the Vice President.Key objectives &...


  • Cebu City, Central Visayas, Philippines Cebu Landmasters, Inc. Full time

    We are seeking an Executive Vice President - Finance to join our team at Cebu Landmasters, Inc. As a senior leader, you will be responsible for developing and implementing financial strategies to drive business growth and profitability.Key ResponsibilitiesDevelop and implement financial strategies to drive business growth and profitabilityLead the finance...


  • Cebu City, Central Visayas, Philippines beBee Careers Full time

    About the RoleThe Vice President's Support Specialist will provide high-level administrative assistance to the Vice President and senior leadership team. This individual will serve as the primary point of contact for internal and external constituents on all matters related to the Office of the Vice President.


  • Mandaue City, Central Visayas, Philippines Lilolele Incorporated Full time

    Join us as a Senior Vice President of Finance at Lilolele Incorporated, where you will lead our financial operations with expertise and vision.About Our CompanyLilolele Incorporated is a leading organization in the industry, committed to delivering exceptional results through innovative financial solutions.Job SummaryThe successful candidate will be...


  • Cebu City, Central Visayas, Philippines Rare Full time

    Job DescriptionThe Human Resources/Talent Specialist will oversee all HR/Talent-related matters in close coordination with the Vice President, Global Talent.This includes professional development, employee relations, legal and regulatory compliance, talent acquisition, and other Talent policies and practices that will help build and enable the local team to...