Relationship Development Manager
2 weeks ago
Visionary companies like VA Platinum Pty Ltd Inc. require skilled professionals who can develop and maintain strong client relationships. As a Client Relationship Manager, you will play a pivotal role in driving client satisfaction and retention by delivering exceptional service.
About the PositionThis is an exciting opportunity for a results-driven individual to join our fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. As a Client Relationship Manager, you will be responsible for managing and nurturing client relationships to drive retention.
You will work closely with cross-functional teams to deliver a cohesive and high-value client experience. To succeed in this role, you will need strong business acumen, excellent communication skills, and a deep understanding of the outsourcing landscape.
Your Key Responsibilities Will Include:
- Leading and managing all client interactions to ensure internal teams are accountable for driving client satisfaction and retention.
- Managing the onboarding activities for new clients, working closely with the Sales team and Success Managers.
- Building and maintaining strong relationships with clients through regular communication and coaching support.
- Measuring and reporting on key client metrics, including retention, satisfaction, and growth opportunities.
We Offer:
- A supportive and collaborative team environment.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
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