Relationship Development Manager

2 weeks ago


Cebu City, Central Visayas, Philippines VA Platinum Pty Ltd Inc. Full time

Visionary companies like VA Platinum Pty Ltd Inc. require skilled professionals who can develop and maintain strong client relationships. As a Client Relationship Manager, you will play a pivotal role in driving client satisfaction and retention by delivering exceptional service.

About the Position

This is an exciting opportunity for a results-driven individual to join our fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. As a Client Relationship Manager, you will be responsible for managing and nurturing client relationships to drive retention.

You will work closely with cross-functional teams to deliver a cohesive and high-value client experience. To succeed in this role, you will need strong business acumen, excellent communication skills, and a deep understanding of the outsourcing landscape.

Your Key Responsibilities Will Include:

  • Leading and managing all client interactions to ensure internal teams are accountable for driving client satisfaction and retention.
  • Managing the onboarding activities for new clients, working closely with the Sales team and Success Managers.
  • Building and maintaining strong relationships with clients through regular communication and coaching support.
  • Measuring and reporting on key client metrics, including retention, satisfaction, and growth opportunities.

We Offer:

  • A supportive and collaborative team environment.
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.


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