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Quality Assurance Specialist

2 weeks ago

Pasig, National Capital Region, Philippines Starlight Business Consulting Services Inc. Full time
Job Description:
We are looking for a skilled Quality Control professional to review the debt collection team's workflow and operations. The ideal candidate will have a strong understanding of industry regulatory requirements and internal policies.

Responsibilities:
  • Inspect debt collection team members to ensure compliance with industry regulations.
  • Review workflow and operations to identify areas for improvement.
  • Record inspection results and track non-conforming items.

Requirements:
  • University degree or higher in a relevant field.
  • Experience in debt collection or quality assurance.
  • Familiarity with industry regulations and internal policies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.