Content Manager
7 days ago
We are seeking a highly skilled individual to lead our online community and social media efforts.
The successful candidate will be responsible for developing and executing a comprehensive social media strategy, fostering engagement with our target audience, and ensuring seamless communication between our app community and product team.
Key responsibilities include:
- Crafting and implementing content strategies that resonate with our community.
- Maintaining a pulse on industry trends and turning moments into opportunities to delight our users.
- Serving as the primary point of contact between our community and product teams.
- Tracking and analyzing community metrics, sentiment, and growth.
Key Performance Indicators:
- Engagement: Boost post interactions, active participation, and user-generated content.
- Community Well-being: Ensure timely responses, positive vibes, and smooth resolution of issues.
- Goal Alignment: Maintain cohesion among teams towards shared community goals.
- Member Satisfaction: Collaborate with marketing, support, and product teams to ensure member satisfaction.
- A minimum of 8 years of experience leading large online communities.
- Effective collaboration skills with internal teams and external partners.
- Proficiency in social media management and analytics tools.
- Excellent written and verbal communication, as well as strong presentation skills.
- Bonus: Experience managing influencer engagement, social ads, or live events.
- Experience managing social media advertising strategies and influencer partnerships.
- Experience promoting and covering live in-person/virtual events.
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Content Marketing Manager
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