Operations Director and Revenue Growth Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Fairfield by Marriott Cebu Mactan Full time

Core Responsibilities

The Operations Director and Revenue Growth Specialist is responsible for leading the hotel's operations and implementing strategies that drive revenue growth. This role champions the brand's service vision and ensures alignment amongst the hotel leadership teams.

This position requires a strategic business leader who can develop and implement departmental strategies, ensure implementation of the brand service strategy and brand initiatives, and lead its execution. The ideal candidate will have a 2-year degree in Business Administration or related major, with 4 years of experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Main Duties
  1. Analyze service issues and identify trends to improve guest satisfaction.
  2. Develop and implement departmental strategies to drive revenue growth.
  3. Liaise with hotel management team to ensure effective execution of brand service strategy and brand initiatives.
Requirements

To be successful in this role, you will need:

  • A 2-year degree in Business Administration or related major.
  • 4 years of experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills.
About Us

Fairfield by Marriott Cebu Mactan is a renowned hospitality brand that offers a unique experience for our guests. Our hotel is committed to providing warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied.



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