Strategic Performance Management Specialist

9 hours ago

Manila, National Capital Region, Philippines beBeePerformance Full time ₱450,000 - ₱900,000
Strategic Performance Management Specialist

Lead performance management initiatives to drive strategic business objectives.

Key Responsibilities
  • Design and implement key performance indicators, service level agreements, and metrics to measure vendor performance.
  • Oversee vendors to ensure they meet contractual obligations, including risk management and compliance with company policies.
  • Regularly review performance data, conduct audits, and identify areas for improvement to ensure high-quality services and alignment with organizational goals.
  • Manage vendor relationships through effective communication, resolving disputes, addressing service issues, and aligning vendor objectives with business needs.
  • Collaborate with cross-functional teams to ensure effective vendor partnerships and alignment with business objectives.
  • Contribute to developing a strategic approach to optimize service delivery for Business Units (BU) by vendors, safeguarding operations against underperformance or business discontinuity.
Qualifications
  • Bachelor's Degree in Business Administration, IT, or Finance.
  • 3 years relevant experience in business administration, supply chain management, finance, or accounting.
  • Background in IT vendor/project management/dispute management, performance tracking tools, data analysis, and reporting systems.
  • Familiarity with relationship-building techniques, strategic planning, vendor selection, contract negotiation, vendor onboarding, contract management, and Service Level Agreement/Key Performance Indicator.
  • Effective communication skills, strong problem-solving and analytical skills, familiarity with technology and tools (e.g. MS Office, MS Teams, ERP systems).
Seniorities
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management
Industries
  • Banking

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