Chinese Customer Service Representative
4 days ago
Welcome to Gratitude Philippines
We are a company that prides itself on delivering exceptional customer experiences. As our Chinese Front Desk Officer, you will play a vital role in making our guests feel welcome and valued.
Your key responsibilities will include:
- Greeting and welcoming guests in a professional and friendly manner
- Answering phone calls, emails, and inquiries in a prompt and courteous manner
- Managing room reservations, cancellations, and modifications
- Performing administrative duties
- Processing payments
Requirements
To be successful in this role, you should have:
- Fluent Chinese language skills; English proficiency is a bonus
- A pleasant demeanor and neat appearance
- Strong communication and interpersonal skills
Our Benefits
We offer a rewarding compensation package, including a salary range of 110,000 to 120,000 and opportunities for career advancement.
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