Technical Customer Service Representative

11 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

We are seeking a highly skilled Technical Call Center Agent to join our team at Neksjob.

About the Role

As a Technical Call Center Agent, you will be responsible for resolving customer inquiries and requests in a timely and effective manner.

You will utilize various client-based tools and applications for customer management and servicing, providing cutting-edge service in a friendly, confident, and knowledgeable manner.

Key Responsibilities

  • Resolve customer inquiries and requests in a timely and effective manner
  • Utilize various client-based tools and applications for customer management and servicing
  • Provide exceptional customer service in a friendly, confident, and knowledgeable manner

Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent (K-12 graduate)
  • Excellent communication skills
  • The ability to work on site

What We Offer

Neksjob offers a competitive salary, paid training from day one, and a leadership team that values open communication and collaboration.

We pride ourselves on creating a fun and dynamic team environment where we work hard to build trust every single day.



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