Senior ServiceNow Platform Lead Developer

1 month ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
About Gratitude Philippines: We are a forward-thinking company dedicated to delivering innovative solutions and exceptional services. As a leading organization in the industry, we offer a dynamic work environment that fosters growth, collaboration, and excellence.

We are currently seeking an experienced Senior ServiceNow Platform Lead Developer to join our team. In this role, you will be responsible for spearheading the design, development, and deployment of cutting-edge solutions on the ServiceNow platform.

Job Overview: The Senior ServiceNow Platform Lead Developer will be at the forefront of our organization's digital transformation, driving innovation and streamlining business operations through expert technical leadership. This role requires a deep understanding of ServiceNow tools, technologies, and best practices, as well as excellent communication and project management skills.

Responsibilities:
  • Design, develop, and deploy scalable and efficient ServiceNow solutions that meet the needs of diverse stakeholders.
  • Leverage expertise in ServiceNow tools and technologies to integrate them with related systems and applications.
  • Collaborate closely with cross-functional teams to define project requirements, scope, and deliverables.
  • Develop and maintain comprehensive documentation of ServiceNow configurations, integrations, and customizations.
  • Provide 2nd/3rd level support for ServiceNow incidents, enhancements, and defects, ensuring timely resolution and high-quality fixes.
  • Promote continuous improvement through knowledge sharing, feedback, and coaching within the team.

Requirements: To succeed in this role, you must have:
  • A Bachelor's degree in Computer Science, Software Engineering, or a relevant field.
  • A minimum of 8 years of experience in IT, with at least 5 years focused on ServiceNow.
  • Proven expertise in ServiceNow platform, HRSD module, and related tools and technologies.
  • ServiceNow Certified System Administrator, Application Developer, and Implementation Specialist certifications.
  • Strong analytical, problem-solving, and communication skills, with the ability to work independently and collaboratively as part of a team.

Salary: PHP 1,200,000 - PHP 1,500,000 per annum (dependent on experience), plus additional benefits and opportunities for professional growth and development.

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