Service Operations Director

Property Operations Director Job Summary:The ideal candidate for this Property Operations Director role will oversee the day-to-day operations of residential and commercial properties. The incumbent will be responsible for managing tenant relations, lease agreements, move-ins/move-outs, and dispute resolution. The Property Operations Director must also...

Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff.Essential Functions and Responsibilities:  Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and...

Quality Assurance DirectorThe Quality Assurance team is responsible for the overall direction, leadership, and performance of the organisation.This role focuses on reducing client dissatisfaction by ensuring high-quality service delivery, acting as the single source of truth for assistant performance data and quality insights, leading and mentoring the QA...

Project DirectorWe are seeking a highly skilled Project Director to lead our team in delivering exceptional results.Job Summary:The successful candidate will be responsible for managing multiple projects simultaneously, ensuring timely completion and exceeding client expectations. Key responsibilities include leading cross-functional teams, developing...

Educational Leadership PositionThis role plays a pivotal part in our organization's success by coordinating instructors, tracking student progress, and delivering exceptional customer service.Key Responsibilities:The Educational Program Director is responsible for coordinating instructors, tracking student progress, and providing quality customer...

Job Title: Programme DirectorWe are seeking a highly skilled Programme Director to lead our global S/4HANA transformation programme.This is a challenging and rewarding role that requires strong leadership, project management, and technical skills.The successful candidate will have the opportunity to work with a leading global life sciences company,...

The Managing Director will oversee the Global Business Service Center (GBSC), leading its strategy, growth, and operations, including the transition of services from global subsidiaries. This role requires a proven leader with expertise in shared services, operations, finance, governance, and resource management, capable of running and expanding a...

Job Title:\Customer Experience Director\About the Role\We are seeking an experienced Customer Experience Director to lead our customer service team and ensure efficient, high-quality service delivery.\As a key member of our organization, you will oversee the team responsible for answering inquiries, resolving issues, and supporting clients throughout their...

DirectorThe Director Expert Enablement will be responsible for a global sales and subscriber retention strategy, while collaborating on a multimillion-dollar incentive program across Customer Solutions that promotes sales-driving behaviors from Experts.  They will be responsible for the development and continuous analysis of key performance indicators,...

Location: Nuvali, Sta. Rosa, LagunaWork Arrangement: 100% OnsiteWork Schedule: Shifting (Majority Nightshift)The Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career development. The position is responsible for improving customer satisfaction and the productivity and performance of Experts. The...