Collaboration Technology Architect

5 days ago

Manila, National Capital Region, Philippines Booth and Partners Full time

About the Role

We are seeking a seasoned SharePoint Consultant to join our team at Booth and Partners. As a key member of our professional services organization, you will play a critical role in designing, implementing, and managing Microsoft OneDrive/SharePoint solutions for our valued clients.

Your Key Responsibilities

  • Collaborate with our team on OneDrive/SharePoint projects, including upgrades, installations, configurations, migrations, security enhancements, administration, policy development, and user training.
  • Work closely with co-workers, end-users, and vendor representatives on the installation, configuration, and troubleshooting of OneDrive/SharePoint, in accordance with contract SLAs.
  • Mentor and develop Engineers and Technicians on the team, providing guidance on both technical and soft skills required for their success.
  • Function as a technical expert with strong customer interaction skills, advising on, implementing, and managing complex solution and service deployments for clients.
  • Demonstrate a hunger for learning by taking advantage of opportunities to pursue relevant certifications and training for OneDrive/SharePoint.
  • Be a role model for our core values: personal growth, customer passion, taking care of others, and owning the end result.
  • Work in a highly visible, customer-facing role, leveraging your technology expertise to support a detailed and actionable Statement of Work, in collaboration with our architects, engineers, and project managers.
  • Stay on top of new trends and technology updates to enhance solution delivery and problem-solving capabilities.
  • Continuously fine-tune your delivery, adoption, and troubleshooting skills along the way.

Requirements

To be successful in this role, you will need:

  • A degree or diploma in Computer Science, Information Technology, or equivalent industry experience.
  • 3+ years of work experience in a client-facing professional services role or 5+ years of related industry experience.
  • A curious mindset, eager to ask the right questions and provide customers with the best possible solutions.
  • Strong problem-solving skills with the ability to uncover and address the root cause of an issue.
  • A proactive work ethic, prioritizing responsiveness to customers.
  • Passion for building strong relationships with customers and driving an outstanding customer experience (CX).
  • Updated certifications and training, including:
    • Information Protection and Compliance Administrator
    • Messaging Administrator Associate
    • ITIL v4 Foundation

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