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Telco Support Specialist

1 week ago

Quezon City, National Capital Region, Philippines Neksjob Corporation Full time
Company Overview
">">Neksjob Corporation is a leading provider of telecommunications services, committed to delivering exceptional customer experiences. Our team is dedicated to ensuring that our customers receive the highest level of service, support, and care. If you share our passion for delivering outstanding results and making a positive impact, we encourage you to apply for this exciting opportunity.

Job Description
">">As a Customer Service Representative - QC, you will play a critical role in shaping our customers' perceptions of our brand. Your primary responsibility will be to engage with customers, understand their needs, and provide tailored solutions to meet those needs. You will also be responsible for identifying and addressing potential issues before they escalate, demonstrating a proactive approach to problem-solving.

Required Skills and Qualifications
">">- At least high school or senior high school graduate
- With at least 6 months of customer service experience preferably in BPO or voice accounts
- Good communication skills
- Tech-savvy and can handle telco-related concerns
- Willing to work on shifting schedules