Service Operations Automation Expert

6 days ago

Sorsogon, Bicol, Philippines beBeeAutomation Full time $50,000 - $60,000
Role Overview

The position entails designing and implementing process automation solutions to enhance operational efficiency and customer experience. This involves working closely with cross-functional teams to identify areas of improvement.

A strong understanding of process thinking, AI-enhanced service environments, and business operations is required. The ideal candidate will have 3-5 years of experience in service operations, continuous improvement, or CX strategy.

Key responsibilities include streamlining processes, reducing manual efforts, and enhancing customer satisfaction. A passion for building excellent, scalable systems that represent a paradigm shift is essential.

Essential skills include:

  • Process thinking
  • AI-enhanced service environments
  • Business operations

Desirable skills include:

  • Cross-functional problem-solving
  • Discovery facilitation

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