Online Reputation Management Specialist

3 days ago

Bacoor, Calabarzon, Philippines beBeeReputation Full time ₱600,000 - ₱900,000
Job Opportunity

Our organization is seeking a highly skilled professional to manage its online reputation.

Responsibilities
  • Monitor and respond to online reviews on various platforms, ensuring timely and effective engagement with customers.
  • Track and engage with relevant conversations on social media and other online channels.
  • Draft professional responses to both positive and negative reviews, adhering to brand guidelines and industry regulations.
  • Escalate sensitive issues to internal leadership for further guidance.
  • Develop processes to ensure continuous monitoring and timely responses.

The successful candidate will possess excellent English writing and communication skills, as well as strong problem-solving and conflict resolution abilities.

Experience using monitoring tools and familiarity with U.S. business culture are highly desirable.

This role offers the opportunity to make a significant impact on our organization's online presence and reputation.

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