Restaurant Performance Improvement Specialist

1 week ago

Makati City, National Capital Region, Philippines beBeeTraining Full time ₱1,500,000 - ₱2,500,000
Role Overview

The Restaurant Training Officer is accountable for crafting, delivering and evaluating training programs to ensure all restaurant staff meet service standards and adhere to operational procedures. This position plays a critical part in employee onboarding, development, and ongoing performance improvement to enhance customer satisfaction and overall restaurant performance.

Key Responsibilities
  • Develop and implement comprehensive training programs for front-of-house, back-of-house, and management staff.
  • Facilitate induction sessions for new hires, including company culture, customer service, food safety, and point of sale systems.
  • Conduct hands-on training in kitchen and service areas.
  • Monitor trainee performance and provide constructive feedback.
  • Conduct post-training evaluations and report on effectiveness.
  • Recommend additional coaching or retraining as needed.
  • Ensure staff adhere to brand and safety standards.
  • Regularly update training materials in line with industry best practices.

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