Unique Opportunity in Customer Service

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Customer Service Representative

We're seeking highly motivated individuals to join our team as Customer Service Representatives. In this role, you will be the main point of contact for customers, providing exceptional service and resolving their inquiries in a timely manner.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to multitask with ease. Previous experience in customer-facing roles is a plus, but not necessary.

  • Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information about products and services
  • Resolve customer complaints in a professional and empathetic manner
  • Document all customer interactions in our CRM system
  • Meet or exceed performance metrics, including call quality and handle time

Requirements:

  • High school diploma or equivalent required
  • Fluent in English and Spanish (spoken and written)
  • Basic computer literacy and typing skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

We are a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

  • Benefits:
  • Health insurance coverage
  • Dental coverage
  • Meal allowance during training
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
  • Employee shuttle services
  • Company retreats and off-site events


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