Curation Project Lead
2 weeks ago
As a Curation Project Lead at Infinit-O Global, Limited, you will play a critical role in overseeing the task assignments and completions for multiple Research Micro teams.
About Our CompanyWe specialize in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors, providing continuous improvement through technology, data, and people.
Job OverviewMain Responsibilities:
The Curation Project Lead will be responsible for managing high-priority projects from platinum customers, completing performance reports for supervisors and clients, and coaching Research Team Leaders.
Duties and Responsibilities:
- Manage high priority & huge research curation project tasks from platinum customers assigned by POC.
- Complete required performance reports of the multiple Research Micro teams to be presented to the next level supervisor/s and Recorded Future clients.
- Manage performance of individual Research Team leaders through regular coaching, feedback and evaluation.
- Lead improvement projects and activities within or outside the multiple Research Micro teams.
- Lead activities to support the whole Recorded Future Manila organization, as assigned.
- Conduct regular meetings with the Research Micro team and with Recorded Future clients.
- Conduct skip level meetings with the multiple Research Micro teams.
- Conduct quality audits of tasks completed by the Research Team Leads and Research Micro teams.
- Act as next level escalation for complex tasks unresolved by the Research Team Leader.
- Act as back-up for immediate supervisor or Research Team Leader, as needed.
- Conduct additional training for analysts, as required by Training Lead.
- Other activities for personal and career development, as assigned.
Key Performance Indicators (KPIs):
- Achieve high levels of task completion and quality within agreed cycle times.
- Meet performance targets for individual Research Team leaders.
- Ensure successful completion of high-priority projects from platinum customers.
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