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Strategic Risk Intelligence Leader

1 week ago


Quezon City, National Capital Region, Philippines Manulife Full time

About Manulife

Manulife is a supportive and collaborative workplace that offers great benefits and clear career development opportunities.

We value our employees and strive to create a positive work environment that fosters growth and success.

Why Choose Manulife?

Competitive salary packages and performance bonuses

Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

Retirement savings benefit

Rewarding culture that values wellness and well-being

Performance Bonus

Global network of industry experts

Extensive training resources

Job Description:

As an Analytics Manager (Risk Intelligence), you will report to the Director, Risk Intelligence and Analytics in Operational Risk and Resilience Management (ORRM) function and support the Evolving Risk and Risk Intelligence (ERRI) function's mission and vision.

In this role, you are expected to deliver various functional capabilities including, but not limited to, Large Language Models, analytics, reporting, modeling, and automation.

Key Responsibilities:

  1. Lead the automation of monthly, quarterly, and annual ORRM related reporting within the intelligence function.

  2. Lead the transformation of ORRM reports and BI enablement by partnering with program leads, effectively influencing stakeholders to adopt innovative solutions and drive change.

  3. Drive process automation for collecting and analyzing data across the enterprise, facilitating workshops and sessions to gather requirements and implement solutions.

  4. Support the delivery of machine learning, large language model, and other related analytics projects within ORRM, communicating complex technical concepts to clients and customers in a clear and actionable manner.

  5. Provide support to Evolving Risk and Risk Intelligence tooling team on data ingestion, clean-up, mapping etc. (e.g., data analysis, data clean-up, validation, creating and maintenance of reports and dashboards)

  6. Identifying opportunities for creating efficiencies within reporting framework and processes.

  7. Assist in testing, cleaning, and preparing data for reporting readiness.

  8. Assist in the generation of reports and ensuring accuracy in the metrics being reported.

  9. Assist with documenting processes, procedures, project work and ad hoc request as required.