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Customer Service Technical Representative

1 week ago

Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

Neksjob Corporation is looking for a Customer Service Technical Representative to provide exceptional support to our customers. As a key member of our team, you'll play a vital role in resolving technical issues, ensuring customer satisfaction, and driving business growth.

About the Role:
  • Assist customers via phone, email, or chat with technical queries and troubleshoot issues
  • Develop and maintain strong relationships with customers to ensure their loyalty and retention
  • Stay up-to-date on the latest technologies, products, and services to provide accurate information

In this role, you'll have the opportunity to develop your problem-solving skills, work independently, and collaborate with a talented team. If you're passionate about delivering exceptional customer experiences, we want to hear from you

Requirements:
  • High School Graduate (Old Curriculum) or Senior High School Graduate
  • Minimum 3 months of call center experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity targets