Digital Presence Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time $60,000 - $90,000
Job Overview

As a leading brand visibility platform, empowering businesses to excel in a world of omnichannel discovery and engagement.

Our team of innovators and collaborators turns digital presence into a competitive advantage by providing real-time insights and AI-driven recommendations for scaled execution.

Key Responsibilities
  • Administer task execution for pooled customers.
  • Prioritize, manage, and monitor customer requests.
  • Interpret customer needs and effectively communicate with internal teams.
  • Transform customer content ensuring quality assurance over loaded data.
  • Partner with customers and account teams to deliver exceptional results.
Requirements
  • Bachelor's degree or equivalent experience.
  • 2+ years of operations, technical support, customer success, or analyst experience.
  • Strong desire to delight customers with every interaction.
  • Thorough understanding of Content, Listings, Reviews, Pages, Search, and other features.
  • Experience with Zendesk or similar help desk software.
What We Offer

We're committed to building an inclusive and diverse culture where everyone is valued.

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