Change Delivery Specialist

6 days ago

Las Piñas, National Capital Region, Philippines beBeeCompliance Full time ₱800,000 - ₱1,200,000

The Compliance Manager is responsible for overseeing and driving change initiatives across multiple lines of business, sites, and regions. This role requires effective collaboration with clients, teams, and leaders to ensure the successful execution of changes while maintaining process alignment and compliance.

This position involves managing client relationships, presenting project updates and change plans to large groups, and providing valuable feedback and recommendations to improve processes in executing and communicating changes.

Key responsibilities include:

  1. Client Management:
  • Develop strong relationships with clients, understanding their needs and requirements.
  • Presentation skills are essential for effectively communicating project updates and change plans to large groups.
  • Provide actionable feedback and recommendations to enhance process execution and communication.
People Management:
  • Lead and motivate teams involved in change delivery, ensuring project success.
  • Foster a collaborative and inclusive work environment by collaborating with peers and leaders from different regions.
  • Offer guidance, support, and mentorship to team members, promoting professional development and success.
Process Alignment and Compliance:
  • Ensure cohesive program execution, driving process alignment and compliance across all lines of business, sites, and regions.
  • Identify and implement best practices to enhance efficiency and effectiveness in change delivery.
  • Develop and implement standardized change management methodologies, tools, and best practices.
  • Maintain regulatory compliance, adhering to company policies and industry standards.
Project Management:
  • Support the deployment of changes through end-to-end process oversight, from planning to execution.
  • Coordinate with clients to address questions, clarifications, or concerns regarding change initiatives, ensuring client satisfaction.
  • Organize and maintain accurate documentation and reporting on change initiative progress and outcomes.
  • Proactively identify and address potential roadblocks or issues, implementing efficient solutions to ensure smooth project execution.

To be considered for this role, applicants should possess:

  • A Bachelor's degree in a relevant field (e.g., Business Administration, Project Management) or equivalent practical experience.
  • At least 2 years of experience in operations, project management, and/or account management roles.
  • Demonstrated expertise in client management, with confidence in interacting with clients and presenting to large groups.
  • Strong people management skills, with the ability to lead and motivate teams and collaborate with individuals from diverse backgrounds and regions.
  • Excellent time management skills, able to effectively prioritize and manage multiple tasks and projects simultaneously.
  • Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing potential issues or risks.
  • Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and drive change effectively.
  • Familiarity with change management methodologies and tools is highly desirable.
  • Flexibility to travel occasionally, as needed.

TaskUs prioritizes equal access to opportunities and welcomes applicants from diverse backgrounds and demographics. If you need reasonable accommodations in any part of the hiring process, please let us know.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Customer Service and Management
Industries
  • Outsourcing and Offshoring Consulting

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