Technical Business Solutions Expert
5 days ago
We empower businesses of all sizes to succeed in the digital marketplace by creating scalable, high-performance platforms and applications.
We provide services to various companies like Gateway Payment, Whitelabel, and gaming aggregators.
This is an exciting opportunity to join a fast-paced and innovative company that is shaping the future of e-commerce and software technology.
Job DescriptionThis hybrid role combines key business analysis functions with executive-level support, requiring a balance of analytical expertise, process improvement skills, and strong communication abilities.
The successful candidate will play a pivotal role in gathering requirements, improving business processes, and ensuring the smooth execution of projects while assisting senior leadership with administrative tasks.
- Main Responsibilities:
- Gathering requirements and translating them into actionable business objectives;
- Improving business processes through in-depth analysis and workflow optimization;
- Developing detailed documentation to guide solution development and implementation;
- Facilitating meetings and collaborative sessions with stakeholders to ensure alignment across departments;
- Creating visual aids to communicate analysis and recommendations effectively;
- Supporting testing and validation activities to ensure solutions meet business requirements;
- Tracking project progress and identifying potential risks or delays;
- Staying informed about industry trends and emerging technologies;
- Providing recommendations to enhance business efficiency and competitiveness;
- Managing executives' calendars and scheduling internal and external meetings;
- Handling sensitive information with confidentiality and professionalism;
Requirements:
- Bachelor's degree in Business Administration, Management, Information Systems, Computer Science, or a related field;
- 2+ years of experience as a Business Analyst, Executive Assistant, or similar hybrid role;
- Proven experience in gathering requirements, improving business processes, and understanding technical aspects of software solutions;
- Experience supporting senior leadership and understanding their technical needs is highly desirable;
- Understanding of software development methodologies (e.g., Agile, Scrum, Waterfall, DevOps) and their application in business analysis;
- Ability to translate business requirements into technical specifications for development teams;
- Experience using tools like JIRA, Trello, or Confluence for project tracking and documentation;
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and process mapping tools (e.g., Visio, Lucidchart);
- Strong communication skills to liaise between business stakeholders and development teams;
- Detail-oriented with excellent problem-solving abilities;
- Ability to prioritize and manage multiple projects simultaneously;
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