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Voice Call Center Agent

1 week ago

Quezon City, National Capital Region, Philippines Neksjob Philippines Full time
Key Responsibilities
  • Handle inbound customer calls professionally and address their inquiries, concerns, and service requests in a timely manner.
  • Ensure accurate and timely resolution of customer issues while maintaining a customer-first approach with professionalism and empathy.
  • Utilize client-specific tools and software to manage interactions effectively.
Qualifications

To be successful in this role, you should have:

  • At least a High School old curriculum or Senior High School new curriculum graduate degree.
  • A minimum of 6 months of experience in collections or a related field.
  • Strong communication and customer service skills.
  • Willingness to work onsite.