Experience Customer Service Representative

3 days ago

San Fernando, Central Luzon, Philippines beBeeAmbassador Full time ₱540,000 - ₱600,000

At Startops, we are seeking a passionate and customer-focused Customer Experience Specialist to join our team. As a key member of our operations support team, you will play a pivotal role in delivering exceptional customer service across multiple channels.

About the Role

This is an exciting opportunity for someone who thrives in a fast-paced environment and delights in problem-solving. You will be responsible for providing top-notch customer support through various channels, including email, live chat, phone, and social media.

Responsibilities:
  • Customer Service Delivery: Provide approachable, optimistic, considerate, accurate, and timely interactions with customers through our support tool.
  • Customer Advocacy: Serve as a dedicated resource for customers with memberships and subscriptions, ensuring personalized assistance and resolving issues efficiently.
  • Retention Strategies: Implement retention strategies to reduce churn and actively engage with customers to understand their needs and address concerns.
  • Brand Ambassadorship: Act as a passionate advocate for our brand and product lines, embodying our values and mission.
  • Process Improvement: Contribute valuable feedback based on customer interactions to enhance processes and product offerings.

To succeed in this role, you should have experience in customer-facing roles, excellent written and oral communication skills, strong people skills, and a passion for creating amazing customer experiences.

We value ownership, initiative, and the ability to just get things done. If you're looking for a place where you can grow fast, wear many hats, and make a real impact, we welcome you to join our team.

  • Customer Experience Representative

    3 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱50,000 - ₱100,000

    Customer Experience Representative">At our company, we strive to deliver exceptional customer experiences that exceed expectations. As a Customer Experience Representative, you will be the face of our organization, interacting with clients and customers to resolve issues and provide solutions.">This role is ideal for individuals who are passionate about...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000

    We are looking for a skilled and dedicated professional to join our team as a Customer Service Representative. This role involves ensuring excellent customer service throughout the sales process.About this RoleThe primary responsibility of this position is to handle customer inquiries, address concerns, and build strong relationships with clients to enhance...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time $35,000 - $50,000

    Customer Service Representative RoleWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for handling inbound customer inquiries, resolving issues, and providing exceptional service to our clients.About the JobThis is an entry-level position that offers on-the-job training. As a Customer...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱15,000 - ₱25,000

    Customer Service Representative Job OverviewWe are seeking customer-focused individuals to provide top-notch service and support to our clients. As a Contact Center Representative, you will be the primary point of contact for customers, handling inquiries, resolving issues, and identifying opportunities to promote additional products and services.This role...

  • Customer Service Representative Job

    3 days ago

    San Fernando, Central Luzon, Philippines beBeeService Full time ₱450,000 - ₱600,000

    Customer Service Representative JobWe are seeking a reliable and friendly customer service representative to join our team. As a customer service representative, you will play a vital role in ensuring a positive experience for our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Provide accurate information...

  • Customer Service Representative

    1 week ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱400,000 - ₱1,000,000

    Customer Service RepresentativeWe are seeking dedicated professionals to provide exceptional customer service via phone, email, or chat. As a Customer Service Representative, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism and timeliness.Key Responsibilities:Respond to customer inquiries in a...

  • Customer Service Representative

    1 week ago

    San Fernando, Central Luzon, Philippines TaskNest Full time ₱100,000 - ₱200,000 per year

    Job Description Job Title: Customer Service Representative Location: Clark Pampanga Type: Full-Time Experience: No Experience Required About the Role: We are looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking...

  • Customer Service Representative

    3 days ago

    San Fernando, Central Luzon, Philippines StaffSmart Outsourcing Full time $104,000 - $130,878 per year

    About the roleWe are seeking a talented and customer-oriented Customer Service Representative to join our dynamic team at StaffSmart Outsourcing. As a Customer Service Representative, you will be the face of our company, providing exceptional support and assistance to our valued clients. This full-time position is based in Pampanga, offering the opportunity...

  • Customer Experience Representative

    5 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱18,000 - ₱25,000

    Job Summary">This role involves delivering exceptional customer experiences through phone and email, addressing various service-related issues, and meeting predetermined performance standards.">Accept inbound calls and address customer needs">Utilize provided tools and resources to resolve customer issues and conduct walkthroughs">Document customer problems,...

  • Banking Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱1,500,000 - ₱2,500,000

    Job Title: Banking Customer Service RepresentativeWe are seeking a highly skilled and experienced Banking Customer Service Representative to join our team. This role is responsible for providing exceptional customer service, handling customer inquiries, and resolving any issues that may arise.