Customer Experience Accessibility Specialist

**About the Role:**We are seeking a highly skilled Digital Accessibility Specialist to join our team at ABSI. As a key member of our team, you will be responsible for ensuring that our digital platforms are accessible and usable by everyone.**Job Summary:**The Digital Accessibility Specialist will work closely with our stakeholders to identify and implement...

We are seeking a dedicated individual to join our team as a Customer Experience Specialist.Job SummaryThis role is ideal for those who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.Key Responsibilities:Follow Established Procedures: Adhere to established standard operating procedures to ensure seamless...

Job OverviewThe Digital Accessibility Specialist will work closely with the Frontier Technologies & Data (FTD) team to enhance digital accessibility within ABSI. This role involves coordinating digital accessibility capacity building, engagement, and support of the web governance platform.Key ResponsibilitiesCapacity Building: Update SharePoint content and...

Job SummaryWe are seeking a highly skilled and experienced Access Control Specialist to join our team. In this role, you will be responsible for managing access control systems, ensuring the security and integrity of our facilities.Key ResponsibilitiesRespond to service requests on access control systems.Manage access control databases, ensuring all data...

Job Summary:We are seeking a Manual Accessibility Specialist to join our client teams and contribute to the development of accessible digital products. The ideal candidate will have strong knowledge of web accessibility standards, including WCAG 2.0/2.1, and familiarity with assistive technologies like screen readers.Responsibilities:Conduct manual testing...

Job SummaryWe are looking for a skilled and compassionate individual to join our team as a Healthcare Access Specialist. In this role, you will play a critical part in helping patients access the medical care they need.Your responsibilities will include assisting patients in understanding their medical treatment options, clarifying medical terminology and...

**Digital Accessibility Capacity Building Specialist:**We are seeking a highly skilled Digital Accessibility Capacity Building Specialist to join our team at ABSI. As a key member of our team, you will be responsible for developing and implementing digital accessibility training programs.**Job Summary:**The Digital Accessibility Capacity Building Specialist...

Job Description: Customer Experience SpecialistWe're seeking an experienced Customer Experience Specialist to join our team. In this role, you'll be responsible for providing exceptional customer service and ensuring that customer needs are met.ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Provide...

About the Role:The Customer Service Specialist will serve as the primary point of contact for multiple clients and their customers via phone, email, and internal channels. This role is responsible for delivering sharp creative packages within tight timelines by gathering pertinent business information through phone interviews and email exchanges.Handle...

Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a key member, you will be responsible for assisting customers with inquiries related to digital services, subscriptions, and content access.You will handle service requests, troubleshoot common issues, and provide support through phone or chat—ensuring a smooth and...