Current jobs related to Customer Service Director - Taguig, National Capital Region - Michael Page


  • Taguig, National Capital Region, Philippines Sun Life Financial Full time

    Sun Life Financial is looking for a seasoned Performance Driven Call Centre Head to lead our front-line customer service team. In this role, you will be responsible for delivering high-quality services while driving all key performance metrics.Key ResponsibilitiesThe Front-Line Customer Service Director will provide leadership and direction to a high-volume,...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Responsibilities:The Service Delivery Director will be responsible for managing the Service Delivery Operations team in Gratitude Philippines. Key responsibilities include: Driving business growth through effective solution delivery and operational excellence. Managing and developing high-performing teams to achieve business objectives. Leading or supporting...


  • Taguig, National Capital Region, Philippines Michael Page Full time

    About Our ClientMichael Page is a leading life insurance provider in the Philippines, focusing on financial protection and customer-centric digital solutions.Job OverviewThis role oversees the strategic leadership and execution of day-to-day operations across customer centres, digital platforms, and after-sales support.Key ResponsibilitiesDevelops...


  • Taguig, National Capital Region, Philippines HelloConnect Full time

    Role Summary:The Customer Experience Director at HelloConnect is responsible for leading a team of professionals who deliver exceptional customer experiences. This role requires strong leadership skills, excellent communication, and the ability to motivate and develop high-performing teams.You will work closely with Team Leaders and Sales Operations Manager...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Job Description:The Operational Service Director will be responsible for ensuring the highest level of operational service delivery while maintaining financial margins. This includes governance across all areas of services, including service management, incident and change management, continual service improvement, and customer satisfaction.Your Key...


  • Taguig, National Capital Region, Philippines Hunter's Hub Inc Full time

    Job Overview:Hunter's Hub Inc is seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers.Key Responsibilities:Ensuring services meet agreed-upon standards and expectations.Managing the end-to-end service delivery process, coordinating between teams, and ensuring operations run smoothly.Leading the...


  • Taguig, National Capital Region, Philippines Nimbyx Full time

    Nimbyx is a leading technology-focused venture capital firm seeking a Workplace Services Director to oversee our workplace environments across multiple countries. In this role, you will ensure that our workplaces are inspiring, efficient, and conducive to productivity.**Key Responsibilities:**Develop and implement strategies to enhance workplace...


  • Taguig, National Capital Region, Philippines Sutherland Full time

    At Sutherland, we're seeking a highly motivated and organized individual to join our team as a Customer Experience Director. As a driven and supportive organization, we're looking for someone who can help us build a fulfilling career and make a meaningful contribution to our success.Key ResponsibilitiesThe successful candidate will have the opportunity...


  • Taguig, National Capital Region, Philippines Globe Telecom, Inc. Full time

    Key ResponsibilitiesThe Customer Engagement Director will be responsible for leading the performance marketing communications strategy crafting and campaign development for an assigned business/businesses within an identified consumer segment.You will oversee an internal/external channels/media and creative team to assemble a communications go-to-market plan...


  • Taguig, National Capital Region, Philippines Michael Page Full time

    We are seeking a Senior Director, Managed Services, to lead our MSP Core Service Delivery function. As a key member of our team, you will be responsible for driving the delivery of services related to data platforms, core banking, and IT infrastructure.Key ResponsibilitiesLead IT procurement efforts, evaluating solutions, negotiating terms, and ensuring...


  • Taguig, National Capital Region, Philippines Think Full Food Corp. Full time

    Are you passionate about leading a high-performing team and driving business growth? Do you have a strong background in hospitality and experience in managing restaurant operations? If so, we encourage you to apply for the Food Service Director position at Think Full Food Corp.About the RoleWe are seeking a seasoned Food Service Director to oversee the...


  • Taguig, National Capital Region, Philippines AboitizPower Full time

    At AboitizPower, we seek a seasoned Financial Services Director to join our team. As a key member of our leadership group, you will provide strategic financial guidance and support for mid to long-term investment decisions.The ideal candidate will have a strong background in corporate finance, valuation, equity research, investment banking, and financial...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    **Job Summary**We are seeking an experienced financial leader to join our team as Associate Director. In this role, you will be responsible for leading the company's local Financial Statement, overseeing the F&A shared services team, and driving Finance & Accounting Excellence.**Responsibilities**Oversee the company's local Financial Statement, ensuring...


  • Taguig, National Capital Region, Philippines ENGINEERINGUK Full time

    About the RoleWe are seeking an experienced AWS Services Manager to join our EngineeringUK team. As a key member of our organization, you will play a crucial role in driving the success of our clients by delivering world-class cloud services.Key responsibilities include:Engaging with Director and C-Level executives to understand business needs and drive...


  • Taguig, National Capital Region, Philippines Philtech Inc. Full time

    Spearhead Financial Excellence at Philtech Inc.About the Role:This Accounting Services Director position is responsible for managing the entire accounting function, including accounts payable, accounts receivable, payroll, and general ledger.Main Duties:Oversee the development, implementation, and maintenance of accounting policies, procedures, and...


  • Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

  • Technical Director

    2 days ago


    Taguig, National Capital Region, Philippines Comrise Global Solutions Full time

    We're looking for a highly skilled Cloud Technical Director to join our team at Comrise Global Solutions. As a key member of our leadership team, you will be responsible for managing the delivery of cloud-based projects, ensuring technical excellence, and driving business growth.


  • Taguig, National Capital Region, Philippines Globe Telecom, Inc. Full time

    Globe Telecom, Inc. is seeking a visionary IT Transformation Director to drive strategic planning and execution across its critical IT elements.Key Responsibilities:Develop and implement strategies to enhance IT's operating model, including Core Services, Centers for Enablement (C4Es), Shared Services, and Enablers.Collaborate with industry consultants and...


  • Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...


  • Taguig, National Capital Region, Philippines Capital One Full time

    About the RoleWe are seeking a highly skilled and experienced Client Operations Director to lead our Commercial Client Operations team at Capital One Philippines. The successful candidate will be responsible for supervising a team of professionals and driving improvements in call skills and customer experience.The Commercial Client Operations (CCO) plays a...

Customer Service Director

1 week ago


Taguig, National Capital Region, Philippines Michael Page Full time
About Us

Michael Page is a multinational organization in the FMCG industry, with an extensive global footprint. We are establishing a pioneer presence in Manila, expanding our large workforce and robust market presence in Hong Kong and beyond.

The responsibilities of the Customer Service Manager include leading and managing a customer service team to deliver exceptional customer service, handling customer inquiries and resolving complaints promptly and professionally, implementing customer service policies and procedures, driving process improvement initiatives to enhance customer service delivery, monitoring and reporting on team performance, providing training and development to the team to ensure continuous learning, working closely with other departments to improve overall customer experience, and ensuring compliance with company policies and industry regulations.