Workflow Efficiency Expert

4 days ago


Manila, National Capital Region, Philippines Curated Full time
About the Position

We are seeking a Workflow Efficiency Expert to analyze existing customer support workflows and identify opportunities for improvement. In this role, you will develop and implement process improvements to enhance customer experience and team productivity.

You will collaborate with cross-functional teams to refine policies, procedures, and support tools. Additionally, you will monitor key performance metrics (KPIs) and recommend data-driven optimizations.

This is a great opportunity to work with a collaborative and innovative team to improve processes and drive customer satisfaction.



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