
Strategic Operations Leader
4 days ago
This is a leadership-level position responsible for ensuring operational excellence across our team. The role combines strategic oversight, hands-on mentorship, and cross-functional collaboration to drive performance, consistency, and client satisfaction.
You will serve as the go-to resource for best practices, manage day-to-day operations, oversee performance metrics, and coordinate directly with senior leadership, vendors, partners, and clients. Your focus will be on elevating work quality, streamlining processes, developing staff, and ensuring alignment with organizational goals.
This role requires someone who combines strong technical skills with exceptional leadership and interpersonal abilities. The right candidate is:
- Proactive and detail-oriented
- Calm under pressure and solution-focused
- An empathetic yet driven leader
- Capable of mentoring others and aligning a team behind a common goal
- Comfortable interfacing with executives, clients, and cross-functional stakeholders
The ideal candidate will have experience in property management, real estate operations, or a related field. They will have proficiency with property management software and hands-on experience in tenant and maintenance coordination, leasing support, and customer relations.
Key responsibilities include:
- Supervising and mentoring team members
- Oversight of internal processes and adherence to best practices
- Interaction with investors, third-party vendors, accounting teams, and stakeholders as needed
- Developing and implementing scalable operational policies and procedures
The successful candidate will have:
- A minimum of 5 years of experience in property management, real estate operations, or a related field
- Proficiency with property management software
- Hands-on experience in tenant and maintenance coordination, leasing support, and customer relations
- Proven track record of managing a team and driving results in a fast-paced environment
We offer a comprehensive benefits package including:
- 100% remote work arrangement
- Weekends off
- 10 paid time off per year
- 6 paid holidays
- HMO (Comprehensive Medical & Dental)
This is a full-time, independent contractor position with a flexible schedule. The ideal candidate will be comfortable working independently and as part of a remote team.
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