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InLife Health Care Representative

3 weeks ago

Manila, National Capital Region, Philippines InLife Health Care Full time

About the Role:

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative/Medical Support Center Associate.

Key Responsibilities:

  • Deliver exceptional customer service to InLife Health Care members, addressing their inquiries and concerns promptly.
  • Process claims transactions, ID cards, and other related matters accurately and efficiently.
  • Maintain clear and concise communication with healthcare providers to resolve member issues.
  • Stay informed about company policies and procedures to provide accurate information to members.

Requirements:

  • College degree in a relevant field or equivalent experience.
  • Previous experience in customer service, preferably in an insurance/HMO setting.
  • Strong communication and interpersonal skills.
  • Technical proficiency in computer applications.
  • Ability to multitask and prioritize tasks effectively.