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Operational Change Specialist

1 week ago

Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

As a pivotal member of our global team, you will drive change within the Financial Wellbeing Assist operational team. Your role emphasizes change management, building relationships with cross-functional teams to effectively manage process changes and conduct impact analyses.

You will identify and remove roadblocks to guarantee successful project delivery across various geographies. Collaboration with diverse teams, including Operations, Global Capability Centre support teams, Capability, Knowledge, Operations, Business Governance, Legal, and Operational Excellence, is essential.

Your expertise will be crucial in creating shared clarity across the group, encompassing reporting, progress tracking, compliance with regulatory requirements, risk management, and milestone delivery. Banking is changing, giving our people great opportunities to try new things, learn, and grow.

To succeed in this role, you will ideally bring functional experience or expertise in one or more areas: Business Analysis, Change Management/Implementation, Business Process Architecture, or Continuous Improvement.

Strong problem-solving skills, knowledge of market and industry trends, and analytical thinking capabilities are also necessary. Excellent communication and facilitation skills will help you influence and build relationships with stakeholders effectively.