Senior IT Solutions Specialist

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

Job Description:

The role of Senior M365 Support Engineer entails providing expert technical support for clients' Microsoft 365 solutions, ensuring seamless and efficient operations.

Key Responsibilities:

  • Resolving complex issues
  • Providing proactive patching services
  • Collaborating with the Technical Escalation and Service Delivery teams to analyze root causes and implement changes

Additional Duties:

  • Mentoring team members
  • Creating configuration documentation
  • Managing client relationships to deliver exceptional customer service and exceed expectations

Qualifications:

To excel in this position, candidates should possess excellent analytical skills, effective communication skills, and the ability to work collaboratively in a fast-paced environment.

Benefits:

This opportunity offers a chance to grow professionally, work with cutting-edge technology, and contribute to delivering world-class customer experiences.

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