Hospitality Operations Manager

13 hours ago


Mabalacat, Central Luzon, Philippines Filinvest Group Full time
Job Summary

We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at Filinvest Group.

About the Role

The successful candidate will be responsible for ensuring the availability of equipment, maintaining safety, cleanliness, and hygiene standards in food and beverage areas as per international standards.

This is an exciting opportunity for a motivated and organized individual to lead our F&B team and contribute to maximizing organizational profitability and customer satisfaction.

Key Responsibilities
  • Systems/Operations: Oversee the maintenance and upkeep of equipment and facilities to ensure seamless operations.
  • Staff/Training: Develop and implement training programs to enhance staff skills and knowledge.
  • Other Duties as Assigned: Perform other tasks as required by management to achieve departmental objectives.
Performance Metrics

Our ideal candidate will be measured on the following key performance indicators:

  • Departmental Productivity
  • Cost Effectiveness
  • Attendance and Punctuality
  • Number of Training Sessions Attended
  • Customer Satisfaction Index
  • Employee Motivation Index
  • Quality Audit Scores
  • Hygiene Inspection Grading
  • Number of Training Sessions Conducted
Desirable Skills and Qualities

The successful candidate should possess the following skills and qualities:

  • Interdepartmental Cooperation (Teamwork)
  • Ability to go beyond the call of duty to satisfy guest needs
  • Attention to detail
  • Multifunctionality
  • Self-motivation
  • Positive attitude
  • Personal Grooming and Etiquette
Compensation and Benefits

The estimated salary for this role is PHP 120,000 - PHP 180,000 per annum, depending on experience. We offer a competitive benefits package, including health insurance, paid leave, and opportunities for professional growth and development.



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