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Academic Team Member

1 week ago

Manila, National Capital Region, Philippines UNHOOP PHILIPPINES,INC Full time
Academic Team Role

We are seeking an Academic Team Member to contribute to the success of our tutoring services. In this dynamic role, you will be responsible for managing tutor schedules, communicating with students, and collaborating with Japanese Customer Support to ensure seamless service delivery. Key responsibilities include:

  • Coordinate daily operations to guarantee consistent lesson delivery.
  • Communicate with students through various channels.
  • Partner with Japanese Customer Support to resolve student concerns.

Essential Skills and Qualifications

To excel in this position, you should possess strong organizational skills, excellent communication abilities, and the ability to work well under pressure. Essential qualifications include:

  • Bachelor's degree or vocational course graduate.
  • Proficient written and spoken English communication.
  • Ability to work in Makati.
  • Able to adapt to an afternoon shift (3PM start).
  • Flexibility to work on holidays and weekends.
  • Basic to intermediate computer and internet troubleshooting experience.