Customer Service Representative

6 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time
Job Overview

Neksjob Corporation is seeking a skilled and customer-focused Call Center Agent to join our team.

Key Responsibilities
  1. Obtain client information through telephone calls, interviews, and verification processes.
  2. Determine eligibility by comparing client information against established requirements.
  3. Establish policies by entering client information and confirming pricing details.
  4. Inform clients about procedures, answer questions, and provide necessary information.
  5. Maintain communication equipment by reporting any issues or problems.
  6. Enhance quality results by adhering to standards and guidelines, and recommend improved procedures when necessary.
  7. Update job knowledge by studying new product descriptions and participating in educational opportunities.
  8. Achieve sales and organizational mission goals by completing related tasks as needed.
Required Skills and Qualifications
  • Verbal communication skills
  • Excellent phone skills
  • Listening and interpersonal skills
  • Data entry skills
  • People skills and professionalism
  • Ability to inform and communicate effectively
  • Customer focus and customer service orientation
  • Attention to detail and multi-tasking abilities
Benefits and Other Information

We offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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