Resolution Specialist

18 hours ago

Pasig, National Capital Region, Philippines beBeeEcommerce Full time $40,000 - $80,000
Dispute and Chargeback Specialist

We are seeking a highly organized professional to manage disputes and chargebacks from start to finish.

Key Responsibilities:

  • Handle disputes and chargebacks comprehensively.
  • Follow structured processes and meet deadlines.
  • Collect and submit evidence, including tracking information, order details, and screenshots.
  • Verify customer data in Shopify and Gorgias.
  • Maintain internal sheets and report on dispute outcomes.
  • Identify trends and suggest improvements.

Requirements:

  • Proven experience with dispute resolution.
  • Understanding of e-commerce operations.
  • Experience with Shopify and Gorgias.
  • Strong analytical skills.
  • Highly organized, detail-focused mindset.
  • Reliable communication and accountability.

What We Offer:

  • Competitive hourly rate.
  • A long-term collaboration with growth opportunities.
  • Support from an experienced team.
  • Clear processes and documentation to guide your work.

How to Apply:

Apply directly on LinkedIn with your CV and a short motivation.

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