
Data Insights Specialist
22 hours ago
We are seeking a detail-oriented and analytical professional to play a pivotal role in supporting the collection, analysis, and reporting of data. This position involves generating, maintaining, and analyzing reports, providing actionable insights to drive operational efficiencies and support strategic decision-making across our global operations.
- Obtain and scrutinize data from multiple sources
- Ensure data integrity and reliability for further processing
- Interpret complex data sets to identify trends, patterns, and insights that can guide decision-making
- Design, develop, and maintain reports, dashboards, and data visualizations to communicate findings in an understandable manner
- Troubleshoot and resolve issues that arise in data gathering or analysis
- Work closely with internal stakeholders to understand their reporting needs
- Use data to explain the root cause behind issues
- Tailor analysis and reports to meet these requirements.
- Suggest and implement enhancements to data gathering, analysis, and reporting processes
- Minimum 3 years of working experience in a Business Analyst, Data Analyst, or Business Intelligence role
- Undergraduate degree in Mathematics, Engineering, Finance, Management, or other relevant technical fields
- Strong English language skills, verbal and written
- Familiarity with the BPO industry, its metrics, and business processes
- High proficiency in Looker, Power BI, Tableau, or any other data visualization tool
- Proficiency in SQL, BigQuery Preferred
- A strong candidate will have experience processing raw data and presenting insights through words, business cases, and graphs/charts
- Clear, concise, and effective written and verbal communication skills
- Exceptional attention to detail to ensure the accuracy of data and reports
This role offers a unique opportunity to work with a dynamic team, driving business growth and innovation. As a Business Data Analyst, you will have the chance to:
- Develop your skills and expertise in data analysis and reporting
- Contribute to the development of business strategies and decisions
- Collaborate with cross-functional teams to drive operational excellence
- Pursue ongoing learning and professional development opportunities
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