Customer Service Representative for Concentrix in Metro Manila: Game Changing Career Opportunity

2 weeks ago


Manila, National Capital Region, Philippines Hr1001 Full time
About Hr1001
Hr1001 is a leading provider of technology and solutions that touch hearts and move markets. Our mission is to challenge conventions, deliver outcomes unimagined, and innovate solutions that go beyond WOW.

Salary Information
The estimated salary for this position ranges from PHP 35,000 - PHP 50,000 per month, depending on qualifications and experience.

About the Job
We are seeking highly skilled Customer Service Representatives to join our team in Metro Manila. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to clients across various industries.

Responsibilities
* Handle customer inquiries and concerns via phone, email, or chat
* Provide product information and resolve issues in a timely and professional manner
* Collaborate with internal teams to resolve complex customer issues
* Meet or exceed performance targets and key performance indicators (KPIs)

Requirements
* Senior High School Graduate
* Must not be enrolled in any school
* With or without work experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

Benefits
* Full paid training program for new hires
* Opportunities for career growth and development
* Comprehensive benefits package including health insurance, life insurance, and leave conversion
* Exclusive discounts from partner establishments
* Mental wellness programs and employee assistance programs

Why Work for Us?
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

Location
This role is based in Metro Manila, with opportunities to work in other locations as well. We have multiple sites in the Philippines, including Makati, Quezon City, and Pasay.

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