Customer Service Representative

1 month ago


Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time
Job Title: Customer Service Representative

At Solid Lyndelle Manpower Services Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.

Key Responsibilities:
  • Handle customer complaints and concerns in a professional and empathetic manner.
  • Provide solutions and alternatives to resolve customer issues within established timeframes.
  • Manage high volumes of incoming calls and respond to customer inquiries.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.
Requirements:
  • High school diploma or equivalent required.
  • At least 6 months of experience in a customer-facing role, preferably in a BPO environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Willingness to work on-site and follow company policies and procedures.
What We Offer:
  • A competitive salary range of 19,000 to 23,000.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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