Customer Service Operations Director

About the RoleAs a Customer Service Operations Director, you will be responsible for overseeing the core operations of our Contact center, ensuring that all processes are implemented, executed, and improved to meet our performance goals. This includes creating, designing, and implementing Contact center management plans and tools in coordination with other...

Job DescriptionWe are seeking an experienced Finance Operations Director to join our team at Jardine Service Centre Philippines.The successful candidate will have a strong background in finance operations, with experience in leading teams and driving process improvements. Key responsibilities will include developing and maintaining strategic roadmaps,...

Service Delivery Excellence DirectorRecruiterPH is seeking a highly skilled Service Delivery Excellence Director to join our team. In this role, you will be responsible for identifying areas for process improvement and efficiency gains in customer service operations and implementing solutions to improve overall service delivery.Key Responsibilities:Develop...

The IT Operations Director at Sysgen will be responsible for overseeing and guiding a team of Senior Service Desk Analysts to deliver exceptional technical support and customer service. This role requires strong leadership skills, with a focus on driving excellence, fostering team growth, and maintaining high client satisfaction.ResponsibilitiesDevelop and...

The Aivee Group seeks a seasoned Operational Director to oversee the daily administrative and operational functions of our clinic. This role ensures seamless processes, exceptional customer service, and employee productivity.Clinic Operations & ManagementSupervise daily clinic operations to ensure efficiency and high-quality patient care.Coordinate with...

Job OverviewM and J Solutions is seeking a skilled Retail Operations Director to lead our supermarket team. This role requires strong leadership and management skills to effectively motivate and direct a team.About the JobWe are looking for a highly experienced individual to oversee the day-to-day operations of our supermarket. The successful candidate will...

Kuhn Artisanales Inc. is seeking a skilled Service Director to oversee the smooth operation of our dining services. As a key member of our team, you will be responsible for managing waitstaff activities, welcoming guests, and ensuring timely service delivery.About the Role:Key Responsibilities:Oversee and manage waitstaff activities to ensure seamless...

This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3. Computer...

We are seeking a highly experienced Building Services Director to join our team at SOSA JB Property Management Corp. The successful candidate will be responsible for overseeing the overall building services function, including engineering, maintenance, and technical support.The ideal candidate will have a strong background in building operations and...

We are looking for a Customer Success Director to lead our customer-facing initiatives. The ideal candidate will have a proven track record of managing high-value customer relationships and improving customer satisfaction.ResponsibilitiesDevelop and implement customer success plans to drive long-term relationships and increase customer lifetime value.Work...

Leadership role with a leading F&B brandHigh level of visibility and influenceAbout Our ClientOur client is one of the leading and market-favorite F&B/restaurant brands in the country.Job DescriptionContributes to the overall strategy in all aspects of Business Operations.Develops and controls operational budgets for profitability and resource...

**Director of Quality Assurance - Operations**Neksjob Corporation has an exciting opportunity for a highly experienced Quality Assurance Director to join our operations team. As a senior leader in our organization, you will be responsible for developing and implementing quality assurance strategies that drive business growth and customer satisfaction.**Key...

Job Title: Operations Director">Job Summary:">The Operations Director is responsible for overseeing the overall operations of our company, including logistics, inventory management, and customer service. This role involves leading a team of operations staff, analyzing data to identify areas for improvement, and implementing changes to increase efficiency and...

About Us">Manpower Core Group Inc. is a trusted partner in business process outsourcing (BPO) services. We strive to deliver exceptional customer experiences through our call center operations.">Job Summary">The Customer Service Director - BPO will lead our call center operations by planning and implementing strategies, improving systems and processes, and...

About ISTA SolutionsWe are a leading outsourcing/offshoring company that is rapidly expanding its team. Our goal is to provide high-quality services and support to our clients.Job Description:Head of IT Operations (Director)The successful candidate will have the opportunity to work with highly skilled professionals who prioritize employee satisfaction and...

Job Title: Building Operations DirectorWe are seeking an experienced Building Operations Director to lead our team.The ideal candidate will have 1-3 years of experience in building operations and a diploma in a relevant field.About the RoleIn this role, you will be responsible for overseeing the day-to-day operations of PSBank Official's head office...

At One Outsource Retail Services, we are seeking an experienced Business Operations Director to join our team.Job DescriptionThe Business Operations Director will be responsible for formulating strategies to drive business growth, ensuring regulatory compliance, and managing the implementation of operational systems.The ideal candidate will have a proven...

Key ResponsibilitiesThe Building Services Director is accountable for leading the development and implementation of building operational plans, as well as annual budgets. They will oversee the management of staff members, including engineers, supervisors, technicians, and other personnel, to ensure effective communication and task designation. Additionally,...

About One Outsource Direct Corp (OODC)A Philippine-based company engaged in providing business process outsourcing (BPO) services to local and international companies for over 21 years, we have been providing value-driven solutions globally, enabling our customers to achieve scalability and growth.We are a boutique service BPO providing career opportunities...

About the RoleThe Financial Services Director is responsible for leading the monthly, quarterly, and annual financial close processes. This includes analyzing financial data, identifying areas for improvement, and implementing changes to enhance efficiency and accuracy within the finance department.Lead the monthly, quarterly, and annual financial close...