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Fine Dining Restaurant Supervisor

2 weeks ago

Manila, National Capital Region, Philippines Viva International Food & Restaurants, Inc. Full time
Job Overview

Viva International Food & Restaurants, Inc. is seeking a talented Fine Dining Restaurant Supervisor to lead our team and drive business growth. The successful candidate will have a proven track record in managing teams and delivering exceptional customer service.

About the Position
  • This role will be responsible for supervising a team of staff and ensuring that they deliver high-quality service to our customers.
  • The successful candidate will have a strong background in hospitality management, with experience in leading teams and driving sales growth.

Key Responsibilities:

  1. Leading a Team: Ensure an environment of Customer Awareness by supervisors and staff; monitor Customer Feedback; follow up complaints and take corrective actions to ensure Customer Satisfaction.
  2. Driving Sales Growth: Conduct analysis and evaluation of current marketing trends and program results.
  3. Coaching Employees: Coach employees to ensure their understanding of Company Quality Service and Cleanliness standards.

Requirements:

  • Bachelor's degree in Hospitality Management or related field.
  • At least three years of experience in a similar role, preferably in Italian cuisine and/or fine dining restaurants.
  • Excellent coaching and leadership skills.
  • Ability to work long hours and adapt to changing situations.