Claims Management Specialist

23 hours ago


Bacoor, Calabarzon, Philippines beBeeClient Full time ₱2,400,000 - ₱3,120,000
Customer Service Representative Job Description

As a key member of our team, you will serve as the primary point of contact for clients and their law firms. Your responsibilities will include managing incoming applications, reviewing legal documentation, communicating with attorneys, and guiding clients through each step of the funding process.

Key Responsibilities:
  • Oversee a pipeline of incoming pre-settlement funding applications
  • Communicate with clients, attorneys, and medical providers to collect case details and documentation
  • Provide compassionate and efficient guidance to applicants throughout the funding process
Document Review and Evaluation:
  • Analyze legal documents such as police reports, medical records, and settlement documents
  • Ensure the completeness and accuracy of law firm submissions
Process Optimization:
  • Maintain CRM accuracy with timely updates on case statuses
  • Monitor progress of applications and prioritize high-urgency cases effectively
Requirements:
  • 2+ years in sales, legal funding, personal injury, claims processing, or client-facing roles
  • Experience handling sensitive legal documentation
  • Familiarity with personal injury case types
  • Strong communication skills and a client-first attitude
  • Proficiency in Google Workspace
  • Ability to multitask in a fast-paced, high-volume environment


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